Direct Care > Client Focused Communications - Be There: People Come First
Ignore
Client Focused Communications - Be There: People Come First (inactive)
Being available for clients is the first step in good customer service.
Course Objective
After completing this lesson, the student will be able to:  Demonstrate the seven steps of being there for the client;  Establish priorities; Understand that people come first.
Certificates
aQuire Training Solutions aQuire Training Solutions

Other Courses You May Be Interested In
Direct Care
Client Focused Communications - Listening: Focus on the Client Listening sounds easy enough, but it takes special skills to learn to be an active listener.
Direct Care
Client Focused Communications - Be Reliable: Following Through Being courteous, polite and responsive isn’t the whole task. A key to great customer service is being reliable.
Direct Care
Client Focused Communications - Courtesy: Beyond Politeness More than just being polite or nice to people, courtesy involves a set of unwritten rules for interacting with clients and guests on the job.