Substance Use and Addictive Disorders > SU03 Substance Use and Addictive Disorders - Communication
Ignore
SU03 Substance Use and Addictive Disorders - Communication
The purpose of this module is to learn about communication skills that promote communication as well as the importance of good communication in professionalism.
Course Objective
• Identify effective listening and verbal communication strategies at all levels of the organization 
• Describe how speech and language disorders affect communication. 
• Define internal, external, and distance communications and the role of professionalism in each 
• Describe the importance of confidentiality and how to maintain confidentiality in all communications. 
• Communicate respectfully with and about individuals they support. 
Intended Audience
Direct support professionals, case managers, nursing assistants, health aides 
Author Bio
The Massachusetts Council of Human Service Providers, Inc. also known as Providers’ Council is a statewide association of health and human service agencies. Founded in 1975, the Providers' Council is the state's largest human service trade association and is widely recognized as the official voice of the private human service provider industry. Providers’ Council founded and deployed the first online curriculum and credential programs for direct support professionals and continues to enhance this curriculum with current data and workforce practices.
Certificates
VeReality2
$22.33 QTY

Other Courses You May Be Interested In
Child Welfare
CW106 Child Welfare I - Supporting Positive Learning and Development There is a growing body of knowledge in the area of child development that gives us more hope than ever that children, even those who have experienced significant trauma, can be helped to achieve their developmental goals. This body of knowledge emphasizes the important role of consistent and nurturing care.
Long-term Care
EC03 Extended Care - Communication The purpose of this module is to learn about communication skills as well as the importance of good communication in professionalism.
Child Welfare
CW211 Child Welfare II - Health and Safety for Children and Adolescents This module on health and safety will introduce you to child health and safety issues, adolescent health and safety issues, Standard Precautions and worker safety. Health is not just the absence of disease; it is being in the best possible condition-physically, mentally, emotionally and spiritually.