Child Welfare > CW209 Child Welfare II - Crisis Intervention for Children and Families
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CW209 Child Welfare II - Crisis Intervention for Children and Families
In this module we will provide an overview of crisis, crisis intervention and emergency services when working with children and families involved in the child welfare and juvenile justice systems. It is followed by a presentation of some of the resources available to these clients and you when assessing and responding to crises.
Course Objective
• Define crisis and the events or conditions that often come before an individual’s crisis in order to prevent the crisis or keep it from getting worse.
• List the steps to intervene in a crisis and manage both physical and social actions to promote safety of the individual, of others, and of the environment.
• List the steps to secure appropriate backup support and assistance through the resources of their agency, service system, and community.
• Describe the requirements for documenting and reporting crises appropriately.
• Match crisis prevention, intervention, and resolution techniques to the individualized needs of children and families involved in the child welfare and juvenile justice system.
Intended Audience
Direct support professionals, case managers, nursing assistants, health aides 
Author Bio
The Massachusetts Council of Human Service Providers, Inc. also known as Providers’ Council is a statewide association of health and human service agencies. Founded in 1975, the Providers' Council is the state's largest human service trade association and is widely recognized as the official voice of the private human service provider industry. Providers’ Council founded and deployed the first online curriculum and credential programs for direct support professionals and continues to enhance this curriculum with current data and workforce practices.
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