VeReality2 > DD03 Developmental Disability - Communication
Ignore
DD03 Developmental Disability - Communication
The purpose of this module is to learn about communication skills that promote communication as well as the importance of good communication in professionalism.
Course Objective
• Identify effective listening and verbal communication strategies at all levels of the organization 
• Describe how speech and language disorders affect communication. 
• Define internal, external, and distance communications and the role of professionalism in each 
• Describe the importance of confidentiality and how to maintain confidentiality in all communications. 
• Communicate respectfully with and about individuals they support.
Intended Audience
Direct support professionals, case managers, nursing assistants, health aides 
Author Bio
The Massachusetts Council of Human Service Providers, Inc. also known as Providers’ Council is a statewide association of health and human service agencies. Founded in 1975, the Providers' Council is the state's largest human service trade association and is widely recognized as the official voice of the private human service provider industry. Providers’ Council founded and deployed the first online curriculum and credential programs for direct support professionals and continues to enhance this curriculum with current data and workforce practices.
Certificates
VeReality2
$22.33 QTY

Other Courses You May Be Interested In
Autism Spectrum Disorder
ASD11 Autism Spectrum Disorder - Health and Safety This module on health and safety will introduce the basic concepts of nutrition, healthy life styles, symptoms and signs of illness, medication issues, responding to environmental emergencies, and basic good health practices. Health is not just the absence of disease; it is being in the best possible health physically, mentally, emotionally and spi ...
VeReality2
DD07 Developmental Disability - Advocacy The purpose of this module is to become aware of laws, services and supports that are in place to assist individuals and ways to help the individual stand up for themselves and present themselves in a positive way.  
Long-term Care
EC01 Extended Care - Introduction to Direct Care and Professionalism Understanding and appreciating the importance of one’s job is critical to a successful work experience. The Direct Support Professional is at the foundation of the service delivery system, carrying out the mission of the Agency or organization, supporting individuals, and their families. The purpose of this module is to provide an introduction to t ...