LFS07 Frontline Leadership - Fiscal Responsibility
The frontline supervisor has a fiscal responsibility to the individual receiving services, to the staff and vendors delivering services through the program or activities, and to the Agency. To be fiscally responsible, you need to have knowledge about the budget process, the elements of a budget, how decisions are made and who is responsible. Unders
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EC05 Extended Care - Supporting Skills Development
Supporting skills development is an important part of your job. Gaining confidence in your ability to provide ongoing support and training for individuals who have been admitted to an acute rehab setting, skilled nursing facility, assisted living facility or day care program in order to teach adaptive skills that will enable them to realize their f
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SU02 Substance Use and Addictive Disorders - Participant Empowerment
The purpose of this module is to provide an introduction to human services and mental health, and additional material on professionalism and professional boundaries. The module concludes with a discussion of cultural responsiveness and diversity.
MH03 Mental Health - Communication
The purpose of this module is to learn about communication skills that promote communication as well as the importance of good communication in professionalism.
LFS02 Frontline Leadership - Communication
The act of communicating involves at least two people, the sender of a message and the receiver of a message. People communicate through words, behaviors, gestures, facial expressions, pictures, and signs. Communication is an essential tool in supervision. It is important for the frontline supervisor to know how to effectively communicate with thei
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