Online Course » MH03 Mental Health - Communication

Course Description:
The purpose of this module is to learn about communication skills that promote communication as well as the importance of good communication in professionalism.
Course Objective:
• Identify effective listening and verbal communication strategies at all levels of the organization 
• Describe how speech and language disorders affect communication. 
• Define internal, external, and distance communications and the role of professionalism in each 
• Describe the importance of confidentiality and how to maintain confidentiality in all communications. 
• Communicate respectfully with and about individuals they support. 
Intended Audience:
Direct support professionals, case managers, nursing assistants, health aides 
Author Bio:
The Massachusetts Council of Human Service Providers, Inc. also known as Providers’ Council is a statewide association of health and human service agencies. Founded in 1975, the Providers' Council is the state's largest human service trade association and is widely recognized as the official voice of the private human service provider industry. Providers’ Council founded and deployed the first online curriculum and credential programs for direct support professionals and continues to enhance this curriculum with current data and workforce practices.
Hours:
1.00
Certificates:
VeReality2 - view details

Order Online Course

Quantity Unit Price
$22.33




Other Courses You May Be Interested In

MH10 Mental Health - Documentation
The purpose of this module is to define the process of and reasons for recording information in a defined format about supported individuals that helps communicate important information to others.   The module also covers confidentiality, HIPAA, CFR-42 and stigma in documentation.


EC09 Extended Care - Health and Safety
This purpose of this module on health and safety is to introduce the basic concepts of nutrition, healthy life styles, symptoms and signs of illness, medication issues, responding to environmental emergencies, and safety issues and practices.

CW102 Child Welfare I - Family Empowerment
This module on family empowerment is the foundation for the other modules in this series. We’ll start by defining your role as a Direct Support Professional and then move into discussions that should help develop your approach to family empowerment. As you complete this module, you will begin to understand your job and the seriousness of your role ...

CW206 Child Welfare II - Supporting Positive Learning and Development
This module focuses on how skills training and education can benefit your clients and how you can support client’s daily routines and relationships. As a teacher, you will engage with clients as they learn the skills necessary to pursue their potential and gain independence in their lives.

ATT01 Attachment - Attachment-Oriented Psychotherapy
The purpose of this module is to present  is to translate attachment theory and research that integrates principles with psychopathology, neuroscience, relational and intersubjective approaches.