Online Course » LFS08 Frontline Leadership - Training and Staff Development Activities

Course Description:
Promoting and managing the training and professional development activities of staff is an important responsibility of the frontline supervisor. The frontline supervisor is responsible for understanding and meeting the orientation needs for new employees and understanding and meeting the on-going staff development needs for current employees.
Course Objective:
• Identify the components of a training program that successfully engage new employees and bring them onto the team through the orientation process.
• Describe strategies for overseeing the on-going skill development of employees.
• Identify methods for evaluating training and staff development activities.
• Describe methods for coordinating direct support professional and in-service training by arranging training and in-service sessions and maintaining training records.
• Recognize career and educational needs of staff and methods for mobilizing the resources they need to reach their goals.
Intended Audience:
Direct support professionals, case managers, nursing assistants, health aides 
Author Bio:
The Massachusetts Council of Human Service Providers, Inc. also known as Providers’ Council is a statewide association of health and human service agencies. Founded in 1975, the Providers' Council is the state's largest human service trade association and is widely recognized as the official voice of the private human service provider industry. Providers’ Council founded and deployed the first online curriculum and credential programs for direct support professionals and continues to enhance this curriculum with current data and workforce practices.
Hours:
1.00
Certificates:
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