CW203 Child Welfare II - Advanced Communication Strategies
This module focuses on effective communication skills, motivational interviewing from a strength-based approach, communication with different populations, and how confidentiality affects all communication. The act of communicating takes at least two people: the sender of a message and the receiver of a message. People communicate through words, act
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MH07 Mental Health - Advocacy
The purpose of this module is to help you explore ways to work with the individual to gather information related to a situation that may require advocacy. You will also become aware of human rights, legal and other issues that affect all of us, including people using mental health programs. We will also review some advocacy strategies available to
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CW101 Child Welfare I - Introduction to Human Services and Professionalism
In this module, we will explore a brief history of human services. This will be followed by an explanation of the role of the Direct Support Professional. Next, you will learn about child welfare and juvenile justice, respectful ways to work with children and their families, and the standards for professionalism.
EC01 Extended Care - Introduction to Direct Care and Professionalism
Understanding and appreciating the importance of one’s job is critical to a successful work experience. The Direct Support Professional is at the foundation of the service delivery system, carrying out the mission of the Agency or organization, supporting individuals, and their families. The purpose of this module is to provide an introduction to t
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DD08 Developmental Disability - Vocational, Educational, and Career Support
The purpose of this module is to learn how to apply teaching techniques to community participation, career and vocational growth and other educational tasks that will enhance a person’s community participation, risk-taking and increased choice making.