LFS02 Frontline Leadership - Communication
The act of communicating involves at least two people, the sender of a message and the receiver of a message. People communicate through words, behaviors, gestures, facial expressions, pictures, and signs. Communication is an essential tool in supervision. It is important for the frontline supervisor to know how to effectively communicate with thei
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ASD04 Autism Spectrum Disorder - Assessment
Assessments are critical in determining the services and supports an individual receives. Assessments also serve to identify changes and recognize newly acquired skills. The Direct Support Professional has an important role in monitoring the needs and wants of the individual and assuring that services provided support the individual’s goals.
ASD09 Autism Spectrum Disorder - Crisis Intervention
This module is designed to help give you the knowledge and skills to ensure safety and well-being for the individuals with whom you work, your colleagues, and yourself. Crises occur in the work that we do. But you can learn to identify potential crisis situations and be prepared to help manage the situation.
EC08 Extended Care - Documentation
The purpose of this module is to define the process of and reasons for recording information in a defined format about supported individuals that helps communicate important information to others. The module also covers confidentiality, HIPAA, CFR-42 and stigma in documentation.
EC03 Extended Care - Communication
The purpose of this module is to learn about communication skills as well as the importance of good communication in professionalism.