SU05 Substance Use and Addictive Disorders - Community Supports and Service Networking
The purpose of this module is to help to familiarize you with the community supports and resources that are available to clients, and to understand more of the successes and challenges clients face in the community
LFS02 Frontline Leadership - Communication
The act of communicating involves at least two people, the sender of a message and the receiver of a message. People communicate through words, behaviors, gestures, facial expressions, pictures, and signs. Communication is an essential tool in supervision. It is important for the frontline supervisor to know how to effectively communicate with thei
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SU07 Substance Use and Addictive Disorders -Advocacy
The purpose of this module is to help you explore ways to work with the individuals you support to gather information related to a situation that may require advocacy. You will also become aware of human rights, legal and other issues that affect all of us, including people using substance use disorder and addictive disorders programs. We will also
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CW104 Child Welfare I - Child and Family Assessment
Assessment refers to the process of gathering information about the child’s situation to help determine how we can best work with the child and the family and ensure that the child’s needs are met. To begin, we will focus on the purpose of assessments in child welfare and juvenile justice settings, the types of assessments that are done, and the ba
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LFS10 Frontline Leadership - Crisis Intervention and Conflict Resolution
As the frontline supervisor you need to understand your role and responsibilities in responding to and supporting your staff through a crisis situation. It is also important to understand and value the debriefing process and to supervise others during times of conflict. Crisis as discussed in this module will focus on interactions between staff mem
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