ASD01 Autism Spectrum Disorder - Introduction to Human Services and Autism Spectrum Disorder
Understanding and appreciating the importance of one’s job is critical to a successful work experience. The Direct Support Professional is at the foundation of the service delivery system, carrying out the mission of the Agency or organization, supporting individuals, and serving as a role model in the community. Looking at the role of the Direct S
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LFS10 Frontline Leadership - Crisis Intervention and Conflict Resolution
As the frontline supervisor you need to understand your role and responsibilities in responding to and supporting your staff through a crisis situation. It is also important to understand and value the debriefing process and to supervise others during times of conflict. Crisis as discussed in this module will focus on interactions between staff mem
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LFS03 Frontline Leadership - Empowering Others
Empowering others is a crucial aspect of the role of frontline supervisor. As frontline supervisor, you can empower others by motivating, setting an example, and developing and maintaining effective teams. This module will look at these tools and how they can help you supervise productive and satisfied staff.
EC07 Extended Care - Crisis Intervention
The purpose of this module to introduce you to the skills and knowledge needed to ensure safety and well-being for the individuals you support, your colleagues and yourself. Potential crisis situations are identified. This training does not endorse any specific physical interventions.
LFS01 Frontline Leadership - Introduction to Leadership and Frontline Supervision
This module provides an overview of the supervisor’s role, specifically how the supervisor enhances staff relations using effective communication skills, encouraging growth and self-development, facilitating teamwork, employing conflict resolution skills, and providing adequate supports to staff. It will provide you with an opportunity to identify
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