Online Course » LFS03 Frontline Leadership - Empowering Others

Course Description:

Empowering others is a crucial aspect of the role of frontline supervisor. As frontline supervisor, you can empower others by motivating, setting an example, and developing and maintaining effective teams. This module will look at these tools and how they can help you supervise productive and satisfied staff.

Course Objective:

• Identify strategies for enhancing the ability of staff to feel empowered to conduct their job responsibilities with an appropriate level of independence and confidence.

• Comprehend the role of the supervisor as a role model for their staff as they deliver services to individuals.

• Describe methods for motivating the workforce in a relevant and meaningful way.

• Describe steps for utilizing role modeling as a technique for empowering staff.

• Recognize the stages of group development and the importance of creating a fully functional team.

Intended Audience:

Direct support professionals, case managers, nursing assistants, health aides

Author Bio:

The Massachusetts Council of Human Service Providers, Inc. also known as Providers’ Council is a statewide association of health and human service agencies. Founded in 1975, the Providers' Council is the state's largest human service trade association and is widely recognized as the official voice of the private human service provider industry. Providers’ Council founded and deployed the first online curriculum and credential programs for direct support professionals and continues to enhance this curriculum with current data and workforce practices.

Hours:

1.00

Certificates:

VeReality2

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