LFS10 Frontline Leadership - Crisis Intervention and Conflict Resolution
As the frontline supervisor you need to understand your role and responsibilities in responding to and supporting your staff through a crisis situation. It is also important to understand and value the debriefing process and to supervise others during times of conflict. Crisis as discussed in this module will focus on interactions between staff mem
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LFS04 Frontline Leadership - Personnel Management
The frontline supervisor is responsible for understanding the importance and value of managing staff effectively. Developing performance goals, assessing the skills of staff to succeed, and building good management practices into your interactions with staff are important in your ongoing effort to manage personnel. This module will also discuss how
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CW110 Child Welfare I - Documentation
All child welfare and juvenile justice agencies are required to provide certain types of communication or documentation.Communicating information from one person to another can be done in a variety of forms, whether it is spoken, signed, or written, communication is necessary in order to provide the best possible supports to the individuals partici
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EC08 Extended Care - Documentation
The purpose of this module is to define the process of and reasons for recording information in a defined format about supported individuals that helps communicate important information to others. The module also covers confidentiality, HIPAA, CFR-42 and stigma in documentation.
CW102 Child Welfare I - Family Empowerment
This module on family empowerment is the foundation for the other modules in this series. We’ll start by defining your role as a Direct Support Professional and then move into discussions that should help develop your approach to family empowerment. As you complete this module, you will begin to understand your job and the seriousness of your role
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